1. Privacy Policy

Last Updated: January 10, 2025

1. Introduction

EXDGE ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized Event Contracts CFD platform built on Base blockchain. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Blockchain Data

When you connect your wallet and interact with EXDGE, we collect your public wallet address and transaction data. All transactions are recorded on the Base blockchain and are publicly accessible. This includes your trading activity, positions, and settlement outcomes. Blockchain data is permanent and cannot be deleted.

2.2 Wallet Connection Data

We collect information about your wallet connection through WalletConnect protocol, including wallet type (MetaMask, Coinbase Wallet, Rainbow), connection timestamps, and session data. We do not have access to your private keys or seed phrases.

2.3 Usage Data

We automatically collect information about how you interact with the Platform, including pages visited, features used, markets viewed, time spent on the Platform, referring URLs, and user interactions. This helps us improve user experience and platform functionality.

2.4 Technical Data

We automatically collect technical information such as IP address, browser type and version, device information, operating system, screen resolution, language preferences, and time zone settings when you access the Platform.

3. How We Use Your Information

We use collected information for the following purposes:

  • Provide, operate, and maintain the Platform's functionality
  • Process your transactions on the Base blockchain
  • Improve, personalize, and optimize the Platform and user experience
  • Analyze usage patterns and trends to enhance our services
  • Detect, prevent, and address fraud, abuse, and security issues
  • Comply with legal obligations and regulatory requirements
  • Communicate important updates, changes, and security alerts

4. Third-Party Services and Integrations

4.1 WalletConnect

We use WalletConnect protocol to enable wallet connections. WalletConnect may collect connection data and session information. Please review WalletConnect's privacy policy for details on their data practices.

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4.3 Intercom (Customer Support)

We use Intercom for customer support and live chat. When you interact with our support system, Intercom may collect your messages, email address (if provided), and usage data. Please review Intercom's privacy policy for details.

4.4 Analytics Services

We may use analytics services to understand user behavior and improve the Platform. These services may use cookies and similar technologies to collect usage data. You can opt out of analytics tracking through your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With third-party vendors who assist in Platform operations (hosting, analytics, customer support)
  • Liquidity Providers: Trade parameters are shared with liquidity providers through EXDGE's RFQ system
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Blockchain Transparency and Public Data

All transactions on EXDGE are recorded on the Base blockchain, which is public, transparent, and immutable. Your wallet address, trading activity, positions, and settlement outcomes are visible to anyone who views the blockchain. This is an inherent feature of blockchain technology and cannot be changed.

Anyone can view your on-chain activity by searching for your wallet address on blockchain explorers. This includes all trades, positions, and fund movements. Consider using multiple wallets if you wish to maintain privacy between different activities.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, remember your preferences, and provide personalized content. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required for Platform functionality (wallet connection, session management)
  • Analytics Cookies: Help us understand how users interact with the Platform
  • Preference Cookies: Remember your settings and preferences (language, theme)
  • Third-Party Cookies: Set by third-party services (WalletConnect, Intercom, analytics)

8. Data Security

We implement reasonable security measures to protect your information, including:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure hosting infrastructure with regular security audits
  • Access controls and authentication mechanisms
  • Regular security assessments and vulnerability testing

However, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the security of your wallet, private keys, and seed phrases. We cannot recover lost or stolen funds.

9. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Usage and technical data may be retained for up to 2 years for analytics and improvement purposes.

Blockchain data is permanent and immutable. Once recorded on the Base blockchain, transaction data cannot be deleted or modified. This is a fundamental characteristic of blockchain technology.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information (subject to legal obligations)
  • Right to Restriction: Request limitation of processing of your information
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your information for certain purposes

To exercise these rights, please contact us through our support channels. Note that blockchain data cannot be deleted due to its immutable nature.

11. Children's Privacy

The Platform is not intended for users under 18 years old. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. International Users and Data Transfers

EXDGE operates globally and may transfer your information to countries outside your jurisdiction. These countries may have different data protection laws than your jurisdiction.

By using EXDGE, you consent to the transfer of your information to countries that may have different data protection laws. We implement appropriate safeguards to protect your information during international transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of material changes by posting the updated policy on the Platform and updating the 'Last Updated' date.

Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

14. Contact Us

For privacy-related questions, to exercise your rights, or to report privacy concerns, please contact us:

Email: privacy@exdge.com